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Business Services

Network Administration
Integral to the stability and security of your network is how all the different parts communicate with one another. WowLinx s expertise includes firewall, router, switch and VPN management to make sure your data is kept safe from outside attacks, while setting up secured connections for your mobile workforce and remote offices. We optimize your network to best fit your business structure while maintaining the highest security levels.
Help Desk
Sometimes a problem can be fixed or issue addressed without sending one of our techs onsite. We can provide help desk support on many issues by either talking the user through troubleshooting steps or by logging in remotely to your system to fix the problem.
Emergency Response
We understand that you lose money when your computer system is not working. WowLinx can respond to emergency calls 24/7 to keep your downtime to an absolute minimum.
Network Monitoring
WowLinx can monitor your network 24/7 to catch most problems before your users even realize a problem has occurred.
Backup/Disaster Recovery Solutions
Even though you are changing backup tapes every day, are you certain the data is actually backed-up? A company's backup/disaster recover solution is arguably the most important part of a computer network system. WowLinx can provide backup hardware and software solutions that provide solid protection and piece-of-mind in the event of a disaster such as hardware failure, theft, fire, etc.
Antivirus Solutions
As a McAfeeŽ SecurityAlliance Partner, WowLinx offers a full range of antivirus solutions. McAfeeŽ Total Protection for Small Business solutions provide comprehensive security in a single solution to protect against everything from viruses, spyware, spam, and phishing, to hackers and identity thieves. Total Protection for Small Business solutions simplify security and provide always on, always up-to-date protection across desktops, servers, and e-mail.
Spam Solutions
In early 2005, The University of Maryland issued a report saying that spam costs businesses approximately $22 billion in lost productivity each year with projections that the damage in 2005 will be close to $50 billion, including both lost productivity and network maintenance. How much is spam costing your company? WowLinx can provide customized spam solutions that have a very quick return on investment.
Firewall/VPN Solutions
Firewall protection is one of the most important aspects of your network. Firewalls keep your network protected from unauthorized access from users or applications. Your network may not be a specific target by a hacker; however untargeted broadcasts that hackers unleash are a serious threat. WowLinx will identify the best protection based on your network type, number of users, and additional services needed (such as Virtual Private Networks, Terminal Services, and VoIP Phone Systems).
Desktop Systems
Whether you have one computer or hundreds, WowLinx can provide the highest level of support for desktop systems. Our techs speak in non-technical language to interact with users and solve problems quickly and efficiently. We recommend using brand name hardware, which insures reliability and more warranty options. Our staff has exposure to a wide range of business applications, which means we can identify and deploy the correct desktop software application for the particular business need.
Network Cabling
WowLinx can provide full cabling services. Whether you need a single voice or data run or need to wire an entire building, WowLinx consults, installs, tests and guarantees entire cabling solutions. WowLinx works with the latest wireless and wired technologies, installing the most cost-effective, high-speed and stable solutions available.
VoIP Phone Solutions
Installing a Voice over IP telephone systems saves your business money and increases your phone system s functionality and mobility. WowLinx can provide support in the planning and installation phase of a new VoIP telephone system. Let WowLinx help you design a phone system that meets your business needs.
Training
Why not get the most out of the technology you ve paid for? WowLinx techs are trained in many various technologies and software. This knowledge allows us to provide both one-on-one and group training sessions at your location.
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